Effective September 20, 2026. This policy explains how Dyna Solutions handles information collected through dynasolutionstn.com, customer inquiries, and lead forms associated with our advertising.
Information you provide
When you request a quote, we collect the details you submit, including your name, email address, optional phone number, vehicle year, make and model, service location or city, requested service, and vehicle condition. You may also provide a preferred date, offer or referral code, notes, and a vehicle photo. Our general contact form collects your name, email address, optional phone number, subject, and message.
If you contact us by phone, email, text, or a social media lead form, we receive the information you choose to share. Please avoid including payment card numbers, identification documents, or other sensitive information in messages or photos. Photos may contain license plates, personal belongings, or embedded location details; remove anything you do not want to share before uploading.
How we use information
We use inquiry and customer information to answer questions, prepare quotes, arrange and provide services, communicate about appointments, maintain business records, and resolve issues. Optional vehicle photos help us assess condition and service needs. Submitting an inquiry is not consent to unrelated promotional messages.
Forms and service providers
Our website forms send your submitted information and any attachment through FormSubmit to our business email inbox. FormSubmit and our email provider process that information to deliver and manage your inquiry. Our hosting provider also processes technical information needed to serve and protect the website, which may include IP addresses, browser details, request times, and pages requested.
Providers handle information under their own privacy terms. Learn more in the FormSubmit privacy policy and Google privacy policy. Information may be processed on providers’ systems outside your state or country.
Cookies and Google Ads tracking
This website uses a Google Ads tag to measure advertising results. It records conversion events after an accepted quote or lead submission and when a visitor clicks a phone or email link. The conversion events configured by Dyna Solutions do not include the contents of your form, contact details, or uploaded photos.
Google’s tag may collect technical and activity information, such as IP address, browser and device details, visited URLs, ad interactions, and cookie identifiers. Google may set or read cookies for measurement and advertising. See how Google uses information from sites that use its services and how Google uses cookies.
You can manage or delete cookies in your browser and adjust Google advertising preferences through My Ad Center. Blocking cookies may affect some features and does not prevent all technical information from being processed.
Social media leads and external checkout
If you submit a Dyna Solutions lead form on Facebook or Instagram, we use the information you submit to respond and discuss services. Meta also processes your activity under its privacy policy. This website’s current tracking configuration uses Google Ads; it does not include a Meta Pixel.
Our digital gift-card link opens Gift Up checkout on another website. Information entered there, including purchase and payment information, is handled by that provider and its payment services under their own privacy terms. Other external links are also governed by the linked website’s policies.
When information is shared
Information is shared with providers as described above to operate the website, deliver inquiries, and measure advertising. We may also disclose information when required by law or when reasonably necessary to protect people, prevent fraud, or resolve a dispute. Google’s processing of advertising data is described separately above.
Retention and security
We keep inquiry and service information as needed to respond, provide services, maintain necessary business records, and meet legal obligations. The appropriate period depends on the information and purpose. No website, email service, or method of storage can guarantee absolute security.
Your choices and requests
You can leave optional fields blank and contact us directly instead of using a form. To ask about information you have provided, request a correction or deletion, or ask us to stop promotional communications, email dynasolutionstn@gmail.com or call (615) 856-9982. We may need to verify your identity before acting on a request, and some records may need to be retained for legal or business obligations. Additional rights may apply depending on where you live.
Children’s information
Our website and services are not directed to children under 13. If you believe a child has submitted personal information, contact us so we can address it.
Updates and contact
We may update this policy as our services or practices change. The effective date above identifies the latest revision. For privacy questions, contact Dyna Solutions at dynasolutionstn@gmail.com or (615) 856-9982.